Refund policy
Return Policy
At Patrond, we want you to love what you wear
If you receive a wrong product, damaged item, or size issue, you can request a return within 7 days of delivery.
Return Conditions
- Product must be unused, unwashed, and in original condition
- Original tags & packaging should be available
- Return request must be raised within 7 days
- Products bought on sale/offer may not be eligible for return
Refund Policy
Once your returned item is received and inspected, your refund will be processed.
Refund Details
- Refund will be sent to your original payment method
- It may take 5–7 working days after approval
- In COD orders, refund can be processed through bank transfer or UPI
Exchange Policy
Need another size? No worries
We offer size exchange subject to stock availability.
Non-Returnable Items
- Used or washed products
- Products damaged by customer
- Gift cards or special custom orders
How to Request a Return
Mail us at: help@patrond.com
or DM us on Instagram: @Patrond.Clothing
Please include:
- Order ID
- Product photo
- Reason for return/exchange
Cancellation Policy
Orders can only be cancelled before they are shipped.